TRUEPARITY PRIVACY POLICY
Effective Date: July 7, 2022
This Privacy Policy describes how TrueParity handles personal information that we collect through our website, application, and any other sites or services that link to this Privacy Policy (collectively, the “Services”).
TrueParity’s mission is to connect homeowners and real estate agents in order facilitate property sales. This Policy applies to all visitors and users of the Services, including real estate agents bidding for the opportunity to list a property (“Agents”), and property owners (or trust lawyers or trust executors working on such individuals’ behalf) looking to sell a property (“Owners”).
Personal information we collect
Information users submit to us:
- Contact and account information, such as your first and last name, phone number, email address, password, profile photos, and account biographies. This information may be part of your public profile page and may be publicly visible.
- Payment information, such as your credit card or bank account number and billing address. This information is processed by our payment service provider, Stripe, and we do not have access to your payment information.
- Feedback or correspondence, such as information you provide when you contact us with questions, feedback, or otherwise correspond with us online.
- Usage information, such as information about how you use the Services and interact with us and other users, including information associated with any content you upload to the Services or otherwise submit, and information you provide when you use any interactive features of the Services.
- Marketing information, such as your preferences for receiving communications about our Services, and details about how you engage with our communications.
- Other information that we may collect which is not specifically listed here, but which we will use in accordance with this Privacy Policy or as otherwise disclosed at the time of collection.
Additional information Agents provide to us:
- License information, such as your Agent License Number and Broker License Number.
- Real estate experience, such as your years of experience, the name and logo of your brokerage, the number of properties you have sold in the past 12 months, and the dollar amount of the properties you have sold in the past 12 months.
Additional information Owners provide to us:
- Property information, such the property address, description, and pictures and videos of the property.
Information we obtain from third parties:
- Publicly available property information. We will use the property address Owners provide to us to collect information about the property from public sources, such as county records and online databases. This may include information such as the number of beds, bathrooms, square footage, lot size, property type, and property description.
- Social media information. We may maintain pages on social media platforms, such as Facebook, TikTok, Instagram, LinkedIn, and other third-party platforms. When you visit or interact with our pages on those platforms, the platform provider’s privacy policy will apply to your interactions and their collection, use and processing of your personal information. You or the platforms may provide us with information such as your biographical, educational, and professional experience, and we will treat such information in accordance with this Privacy Policy.